BoxAeye Privacy Policy

BoxAeye ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application BoxAeye (the "App").

1. Information We Collect

1.1 Account Information

• Email address (for account creation and authentication)
• Username and password (encrypted)
• Account preferences and settings

1.2 Content You Create

• Photos of containers and items you upload
• Container names and descriptions you create
• Item names, descriptions, and characteristics you add
• Organization data and cataloging information

1.3 Device Information

• Device model and operating system version
• App version and usage analytics
• Camera access (only when taking photos within the app)

2. How We Use Your Information

We use your information to:

• Provide AI Services: Process your photos using Box AI technology to identify and catalog items
• Sync Data: Store and sync your container organization across devices
• Improve the App: Analyze usage patterns to enhance Box Eye vision capabilities
• Account Management: Maintain your account and provide customer support
• Security: Protect against unauthorized access and ensure data integrity

3. AI Processing and Box Eye Technology

• Photos are processed to identify objects and generate item descriptions
• AI processing is performed securely and photos are not stored permanently by AI services
• Processed results (item names, descriptions) are stored in your personal account
• You can delete any AI-generated content at any time

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share information only in these circumstances:

• With Your Consent: When you explicitly authorize us to share information
• Service Providers: With trusted third-party services that help us operate the app (authentication, cloud storage, AI processing)
• Legal Requirements: When required by law or to protect our rights and users' safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Storage and Security

• Your data is stored securely using industry-standard encryption
• We use Supabase for secure data storage and authentication
• Photos and personal data are protected with end-to-end security measures
• Access to your data is restricted to authorized personnel only

6. Your Rights and Choices

You have the right to:

• Access: View all personal data we have about you
• Update: Modify your account information and content
• Delete: Remove your account and all associated data
• Export: Download your container and item data
• Opt-out: Disable certain data collection features

7. Camera and Storage Permissions

BoxAeye requests these permissions:

• Camera: To take photos of containers and items for AI processing
• Storage: To save and access photos on your device
• Internet: To sync data and process AI requests

You can revoke these permissions at any time through your device settings.

8. Children's Privacy

BoxAeye is suitable for all ages but is not specifically designed for children under 13. We do not knowingly collect personal information from children under 13 without parental consent.

9. International Users

BoxAeye is available worldwide. By using the app, you consent to the transfer and processing of your information in countries where our servers and service providers operate.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes through the app or via email. Your continued use of BoxAeye after changes become effective constitutes acceptance of the revised policy.

11. Data Retention

• Account data: Retained until you delete your account
• Photos and content: Stored until you remove them or delete your account
• Usage analytics: Retained for up to 2 years for app improvement
• Deleted data: Permanently removed within 30 days of deletion request